License Management/License Recovery
License Recovery
Recover a lost license key
Lost Your License Key?
If you can't find your license key email, you can recover it using the email address you used to purchase.
Recovery Steps
- Visit parrotscribe.com/license-recovery
- Enter the email address used for purchase
- Click Recover License
- Check your inbox for the recovery email
The email contains:
- Your license key
- Instructions to activate
Didn't Receive the Email?
Check spam/junk folders
License recovery emails come from support@parrotscribe.com. Check your spam folder and add this address to your contacts.
Verify the email address
Make sure you're using the exact email address from your purchase. Common issues:
- Typos in the email address
- Using a different email than the one used for purchase
- Work vs personal email confusion
Still not working?
Contact support with:
- The email address you believe you used
- Approximate purchase date
- Any transaction/receipt information you have
Prevent Future Issues
- Star or label your license email for easy finding
- Save your license key in a password manager
- Forward the email to a backup email address