Terms and Conditions

Every person downloading, installing, activating, or using the Software must ensure that they are authorized to do so on that device. This requirement applies to free use, trials, paid licenses, complimentary grants, and internal licenses. For organization-owned, organization-provided, or organization-managed devices, each person must obtain any permission the organization requires before downloading, installing, activating, or using the Software. This Software license does not override owner or administrator policies.

The Software's free feature set may be used without a license key or account. Paid features require a purchased license.

The Software does not currently offer a trial of paid features. A trial issued under a prior version of this Agreement remains in force until the stated trial date. When that trial ends, the Software reverts to the free feature set. Continued use of paid features requires a purchased license.

Upon purchasing a personal license, you may activate the Software on the number of devices specified by your license tier. Devices must be under your primary control. This includes devices you own personally, devices owned by members of your household, and devices provided to you for your exclusive use, such as a work computer assigned to you. You may deactivate and reactivate devices as permitted through the Software's license management interface. A personal license may not be shared with or transferred to individuals outside your household.

Team and Sovereign licenses, if issued, are organization licenses for the organization identified in the applicable order. They are not current paid products. The organization may authorize its personnel to use the Software within the purchased limits and is responsible for their compliance with this Agreement. A Team license uses the Licensor's vendor portal for organization license management. A Sovereign license may use an approved sovereign server for organization license management when that capability is included in the applicable order. Organization licenses may not be transferred to another organization without the Licensor's written consent.

Every paid fixed-term license automatically renews through Paddle for the same term unless you cancel before the renewal date. This applies to paid Pro monthly and annual licenses. It also applies to any other paid fixed-term license still in force under an existing order, including Team, Sovereign, one-year, multi-year, and negotiated calendar terms. Access starts when payment succeeds. The paid commercial term starts at the next midnight in the contract timezone stated for the license, except that a payment made exactly at that local midnight starts the term immediately.

Before purchase, the checkout disclosure identifies the initial price and term, automatic-renewal cadence, renewal date, and renewal price then scheduled, together with applicable taxes. Paddle is the merchant of record and processes payment and renewal for paid fixed-term licenses.

You may switch a paid personal Pro license from monthly to annual at any time. You may switch from annual to monthly after the paid year ends. Pro Lifetime is a one-time purchase. Switching does not refund amounts already paid for a term then in force.

You may cancel before renewal through the Paddle customer portal or account link provided with your purchase. A cancellation scheduled through Paddle prevents the next renewal. It does not shorten the term already paid for, and your access continues through the end of that paid commercial term, subject to this Agreement. A canceled subscription requires a new purchase before paid access can begin again.

If a renewal payment fails, the subscription may become past due. The Licensor provides a seven-calendar-day grace period after the paid commercial term ends while Paddle retries or resolves payment. Paddle recovery may continue after the seven-calendar-day access grace, and access may be suspended during recovery. Successful payment recovery for the same subscription keeps the original renewal date and paid-term schedule. The renewed commercial term begins at the preceding commercial term end regardless of when recovery succeeds. If access was suspended, it resumes when payment succeeds. A genuinely new subscription remains a new purchase and uses the purchase anchoring described above.

The renewal price is the price disclosed for the upcoming renewal, including any price change communicated in advance. Paddle or the Licensor will provide notice of a price change before it applies as required by applicable law. If you do not accept the changed renewal price, cancel before the renewal date.

Pro Lifetime, previously issued trials, complimentary grants, and internal licenses do not renew automatically. Pro Lifetime is a paid perpetual Pro license. Previously issued trials are fixed-term and end on the stated trial date. Complimentary and internal licenses follow the term stated when they are issued. Perpetual Team or Sovereign access may be issued only as a complimentary or internal grant and is not a paid product.

You retain all rights to any audio recordings, transcriptions, or other content you create using the Software (“User Content”). The Licensor claims no ownership or rights over your User Content.

You are solely responsible for your User Content and your use of the Software. This includes, but is not limited to:

• Recording Consent: Obtaining all necessary consents and permissions from individuals before recording them. Laws regarding recording consent vary by jurisdiction. It is your responsibility to understand and comply with the laws that apply to you.
• Copyright Compliance: Ensuring that your recordings and transcriptions do not infringe the intellectual property rights of others.
• Privacy Compliance: Complying with all applicable privacy and data protection laws, including but not limited to GDPR, HIPAA, and other regulations that may apply to your use of the Software.
• Confidentiality: Respecting any confidentiality obligations you may have regarding the content you record or transcribe.
• Accuracy Verification: Verifying the accuracy of any transcriptions before relying on them. Transcriptions are generated automatically and may contain errors.

The Licensor does not access, collect, store, or process your User Content. The app-managed library is stored locally in your Mac's Application Support directory. If you export or back up content to a service such as iCloud, that copy may be transmitted to and stored by that service according to its terms and privacy policy. Parrot Scribe does not synchronize the live library through a cloud folder. The Licensor is not responsible for any third-party cloud services you choose to use.

The Software is a neutral tool that can be used for lawful or unlawful purposes. The Licensor has no control over, and assumes no responsibility for, how you use the Software. The Licensor is not responsible for any illegal, unauthorized, or improper use of the Software by you or any third party. Any use of the Software in violation of applicable laws is strictly prohibited and solely at your own risk.

By using the Software, you acknowledge that:

• You are solely responsible for determining whether your use of the Software complies with applicable laws in your jurisdiction
• The Licensor does not provide legal advice
• You have had the opportunity to seek independent legal counsel before using the Software

If you violate any term of this Agreement, your license terminates immediately without notice.

The Licensor may terminate this Agreement if it discontinues the Software for legitimate business reasons, with 30 days' written notice. If a paid fixed-term license is terminated by that discontinuation before its current prepaid term ends, the licensee will receive a pro-rata refund for the unused portion of that term. No other refunds are provided under this subsection.

Upon termination, you must immediately cease all use of the Software and delete all copies in your possession or control. Refunds, if any, are provided solely as described in “Termination by Licensor” above.

The following sections survive termination: User Content, No Warranty, Limitation of Liability, Indemnification, Governing Law, Ethical Use, and General.

This Agreement, together with any terms presented at the time of purchase or download (including pricing, term, and device limits), constitutes the entire agreement between you and the Licensor regarding the Software and supersedes all prior agreements and understandings, whether written or oral.

If any provision of this Agreement is held to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

The failure of the Licensor to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.

For questions about this Agreement, contact: license@parrotscribe.com