Refund Policy
14-day money-back guarantee - no questions asked.
We want you to be completely satisfied with ParrotScribe. If it's not right for you, we'll make it right.
The Short Version
- 14 days to request a full refund after purchase
- No questions asked - you don't need to explain why
- Full refund of your purchase price
Our Guarantee
If you're not satisfied with ParrotScribe for any reason, you can request a full refund within 14 days of your purchase date. We don't require you to provide a reason. Simply request the refund and we'll process it.
We offer this guarantee because we're confident in our product, and we believe you should have the opportunity to try it risk-free.
How to Request a Refund
All payments are processed by Paddle, our payment provider. To request a refund:
- 1Go to paddle.net
- 2Select “Request refund” and enter your email address
- 3Choose your ParrotScribe purchase and follow the prompts
Alternatively, you can contact us directly at support@parrotscribe.com and we'll help you with the refund process.
Processing Time
Refunds are typically processed within 5-10 business days. The exact timing depends on your payment method and financial institution.
After Your Refund
Once your refund is processed, your license will be deactivated. You'll need to stop using the software, though any transcripts you've created remain yours and stay on your device.
Try Before You Buy
Remember that ParrotScribe offers a free trial period, so you can evaluate the software before purchasing. We encourage you to make full use of the trial to ensure ParrotScribe meets your needs.
Questions?
If you have any questions about our refund policy, please contact us at support@parrotscribe.com.